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Technical Solutions Rep II / LTE: Hewlett-Packard Company - Pittsburgh, Pennsylvania; Information Tech / Computer; Title: Technical Solutions Rep II / LTELocation: United States-Pennsylvania - Pittsburgh* Working from a standard protocol and utilizing documented processes to respond to customer issues.* Some judgment may be used to supplement the outlined process.* Successfully resolve simple to moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.* Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and (see more)

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